Skills needed for Customer Service jobs in Singapore
Across 9,849 Customer Service job postings in Singapore, the most requested skills are Customer Service (33%), Microsoft Excel (16%), Sales (7%), Customer Satisfaction (7%) and Administrative Support (7%). Inventory Management is most often a hard requirement, in 89% of the postings that list it. Among common skills, Project Management pays most, at a median $3,600 a month.
Most requested Customer Service skills
Share of 9,849 postings that ask for each, how often it’s a hard requirement, and median pay.
| # | Skill | Share of postings | Required | Median pay |
|---|---|---|---|---|
| 1 | Customer Service | 33% | 83% | $2,800 |
| 2 | Microsoft Excel | 16% | 76% | $2,800 |
| 3 | Sales | 7% | 69% | $3,000 |
| 4 | Customer Satisfaction | 7% | 79% | $2,800 |
| 5 | Administrative Support | 7% | 89% | $2,500 |
| 6 | Inventory Management | 7% | 89% | $2,800 |
| 7 | Data Entry | 6% | 78% | $2,500 |
| 8 | Cashiering | 4% | 79% | $2,400 |
| 9 | Marketing | 4% | 65% | $3,000 |
| 10 | Business Development | 4% | 74% | $3,000 |
| 11 | Administrative Work | 4% | 75% | $2,300 |
| 12 | Appointment Scheduling | 3% | 81% | $2,300 |
| 13 | Customer Support | 3% | 79% | $2,700 |
| 14 | Customer Relationship Management | 3% | 86% | $3,000 |
| 15 | Negotiation | 3% | 63% | $3,000 |
| 16 | Team Leadership | 3% | 67% | $3,500 |
| 17 | Housekeeping | 3% | 77% | $2,500 |
| 18 | Scheduling | 3% | 81% | $2,800 |
| 19 | Microsoft PowerPoint | 3% | 72% | $3,000 |
| 20 | Customer Engagement | 3% | 77% | $3,000 |
| 21 | Sales Process | 3% | 70% | $3,000 |
| 22 | B2B Sales | 3% | 71% | $3,000 |
| 23 | Physical Fitness | 3% | 63% | $3,000 |
| 24 | Relationship Management | 3% | 77% | $3,200 |
| 25 | Event Management | 3% | 52% | $3,000 |
| 26 | Order Processing | 2% | 95% | $2,800 |
| 27 | Sanitation | 2% | 90% | $2,800 |
| 28 | Client Relationship Management | 2% | 93% | $3,300 |
| 29 | Team collaboration | 2% | 80% | $3,000 |
| 30 | Payment Processing | 2% | 96% | $2,500 |
Highest-paying Customer Service skills
Median pay in postings that list them (20+ postings from 20+ employers).
- Project Management$3,600
- Team Leadership$3,500
- B2B$3,500
- Client Relationship Management$3,300
- Relationship Management$3,200
- Customer Service Excellence$3,200
- Market Research$3,200
- B2B Marketing$3,100
Best-paid Customer Service roles
Median starting pay.
Questions
What skills are needed for Customer Service jobs in Singapore?
The 10 skills Customer Service postings ask for most are Customer Service, Microsoft Excel, Sales, Customer Satisfaction, Administrative Support, Inventory Management, Data Entry, Cashiering, Marketing and Business Development, based on 9,849 current job postings.
Which Customer Service skills pay the most in Singapore?
Among skills listed in at least 20 Customer Service postings from 20+ employers, the highest median pay goes with Project Management ($3,600), Team Leadership ($3,500), B2B ($3,500), Client Relationship Management ($3,300) and Relationship Management ($3,200) a month.
Which Customer Service roles pay the most in Singapore?
The best-paid Customer Service roles by median starting pay are Specialised dentist ($6,000), Food Service Motorcycle Rider – DA ($4,000), Customer service manager ($3,900), Wellness centre manager ($3,800) and Sports centre manager ($3,800).
Where does this data come from?
From 9,849 current Customer Service job postings on MyCareersFuture, Singapore's national jobs portal, analysed by OpenLadder. Pay is the median of each posting's advertised monthly range.